These Terms and Conditions govern your use of Dracula, operated by Excite Ultra Media Ltd and licensed by the Anjouan Gaming Authority (licence number: ALSI-202601040-FI2). By opening an account and using our services, you agree to be bound by these terms in full. Please read them carefully before depositing or playing.

Deposits and Withdrawals

We accept deposits via VISA, Mastercard, Apple Pay, Revolut, Bitcoin, Tether, and Ethereum. Withdrawals may be made by Bank Transfer, Bitcoin, Tether, Ethereum, or Revolut. The minimum deposit is £20 and the minimum withdrawal is £20. Withdrawal requests are typically processed within 0–48 hours, subject to verification checks. Crypto withdrawals are processed as quickly as possible and may clear faster than traditional banking methods. We do not guarantee processing times beyond our control, such as those imposed by banks or blockchain networks.

Identity Verification Before Withdrawal

Before we release any withdrawal, we are required to verify your identity. You may be asked to provide a valid government-issued photo ID, proof of address, and proof of any payment method used. We may also request source-of-funds documentation. Failure to supply satisfactory documentation within a reasonable timeframe may result in your withdrawal being delayed or declined. We carry out these checks to comply with anti-money-laundering obligations and to protect the security of your account.

Bonuses and Wagering Requirements

New members may be eligible for a welcome package of up to £1,500 + 250 Free Spins. All bonuses are subject to a 35× wagering requirement applied to the bonus amount. The minimum deposit to qualify is £20, and a maximum bet limit of £5 per spin or hand applies while a bonus is active. Bonus validity periods range from 7 to 30 days, depending on the specific offer. Slot games contribute 100% towards wagering requirements; live dealer games contribute at a reduced rate or are excluded entirely. We also offer a Sports Welcome Bonus of 100% up to £100, subject to a 5× rollover on deposit plus bonus at minimum odds of 1.80. Single and combo bets qualify; cashed-out bets do not. Each bonus carries its own specific terms, which will be displayed at the point of claiming. We reserve the right to amend, suspend, or withdraw any promotion at any time.

Who May Hold an Account

You must be at least 18 years of age to register and play. Each person may hold only one account; duplicate accounts will be closed and any balances may be voided. Please note that the United Kingdom is currently a restricted jurisdiction. Residents of restricted countries are not permitted to open or use an account with us. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before registering.

Account Suspension for Fraud, Abuse, or Duplicate Accounts

We reserve the right to suspend or permanently close any account where we have reasonable grounds to suspect fraud, bonus abuse, collusion, chargebacks, or the operation of duplicate accounts. In such cases, any pending withdrawals or bonus balances may be forfeited pending investigation. We may report suspicious activity to relevant authorities.

Responsible Gambling Tools and Self-Exclusion

We are committed to promoting safer gambling. We offer a range of responsible gambling tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion. If you wish to self-exclude or discuss any of these tools, please contact our support team. We encourage any player who feels their gambling may be causing harm to seek help from an independent support organisation.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you in advance by email or via a prominent notice on the website. Continued use of your account following notification constitutes acceptance of the revised terms.